heybaji FAQ — Mobile, Deposit, Withdrawal and Bonus Questions

On Android, open the site in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". On iOS, open the site in Safari, tap the share icon at the bottom, and select "Add to Home Screen". After that, you can use the icon directly from your home screen just like an app.

Yes, heybaji has both an Android (APK) and an iOS version. Both are available through official channels. Installing the app gives you push notifications, faster loading, and a smoother experience. Do not download the APK from any third-party site — that is not safe.

heybaji works well on any Android device running Android 6.0 or above, and on iPhone and iPad running iOS 13 or above. The browser version can also be used on older devices. The site works fully on any modern browser from a laptop or desktop as well.

First, clear your browser cache and cookies — in Android Chrome go to Settings > Privacy > Clear browsing data, and in iOS Safari go to Settings > Safari > Clear History and Website Data. Then reload the page. If your network is weak, try switching between Wi-Fi and mobile data. If the problem continues, contact heybaji via live chat.

Yes, withdrawals on heybaji are available seven days a week, twenty-four hours a day. There are no restrictions on Fridays, Saturdays, or public holidays. Requests made at night are processed normally, and the money generally arrives within 30 minutes to 3 hours.

It is normal for a withdrawal request to show as "pending" for a short time while heybaji reviews and approves it. The usual timeframe is 30 minutes to 3 hours. If more time than that has passed, contact live chat with your request ID. If your account verification is incomplete, you may need to complete that first.

The usual processing time for withdrawals from heybaji to bKash, Nagad, or Rocket is 30 minutes to 3 hours. Bank transfers may take a little longer. The minimum withdrawal amount is ৳500. Providing the correct account number and having verification completed speeds up the process.

Yes, but you must complete the wagering requirement before withdrawing bonus winnings. For the welcome bonus, for example, you need to wager the bonus amount 15 times. Once wagering is complete, the winnings move to your main balance and can then be withdrawn.

heybaji does not charge any deposit fee. However, your bKash, Nagad, Rocket, or bank account may apply its own transaction charges at the time of the transfer. For details on those charges, check with the relevant payment provider.

Deposits are normally added to your balance within a short time. If too much time has passed, contact heybaji live chat with a screenshot or transaction ID of the transfer. Providing an incorrect reference number or amount can delay the process, so make sure the details you send are correct.

The minimum deposit at heybaji for any section — slots, live casino, or sports — is ৳500. This applies to all payment methods: bKash, Nagad, Rocket, and bank transfer. You can start playing on a small budget, as many slot games have very low bet amounts per spin.

Log in to your heybaji account and go to the deposit page, then select Nagad as the payment method. Enter the amount and send money from the Nagad app to the Nagad number provided — do not forget to include the reference number. Once the transaction is complete, the amount will be added to your balance.

heybaji supports four deposit methods: bKash, Nagad, Rocket and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other major banks). The minimum deposit is ৳500 for all methods. If one method is not working, try another.

At heybaji, most games — slots, live casino, and sports betting — generally count towards wagering. However, certain bonus terms may exclude some games. Read the specific bonus terms before claiming a bonus. The full list is available on the terms and conditions page.

Wagering means placing bets totalling a set multiple of the bonus amount. For the heybaji welcome bonus, the wagering requirement is 15 times the bonus. For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your balance becomes ৳2,000 — before withdrawing you must wager ৳1,000 × 15 = ৳15,000. The total of multiple bets is counted towards wagering.

Yes, you can cancel a bonus. However, if you cancel, any winnings earned from that bonus will also be cancelled. Only the remaining amount from your original deposit will stay. Contact the heybaji support team to cancel a bonus. Think it through carefully before deciding.

No, the heybaji 100% welcome bonus applies only once per new member — it is available on the first deposit only. Attempting to claim the bonus by opening multiple accounts is not allowed and may result in account suspension. Beyond the welcome bonus, you can take part in weekly and seasonal bonuses.

Each bonus at heybaji has its own validity period, which is communicated when the bonus is received. If wagering is not completed within that period, the bonus and any bonus-related winnings may be cancelled. Try to complete wagering as soon as possible after claiming a bonus.

Absolutely not. No legitimate organisation, including heybaji, will ever ask for your OTP, bKash or Nagad PIN, or bank password. If someone calls claiming to be from heybaji and asks for this information, it is a scam. Hang up immediately and report it via the heybaji official live chat.

Yes, heybaji uses SSL encryption to keep all data transmissions secure. Personal information provided at registration is not shared with third parties. To read the full privacy policy, visit the privacy policy page.

If you see an unfamiliar login or transaction, change your password immediately and report it to heybaji live chat. The support team can help temporarily lock the account and investigate the situation. The sooner you report it, the lower the risk of further harm.

Use a password of at least 8 to 12 characters that includes uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth or mobile number as a password. Do not use your heybaji password on any other site, and change it regularly.

Scammers often create fake sites that look similar to heybaji. Always check the URL in your browser — be cautious if you notice a slight spelling change or extra characters. The official heybaji site will always have an HTTPS connection. Instead of clicking unknown links on social media, type the URL directly into your browser.